All retail software purchases are eligible for an exchange or refund to ensure customer satisfaction.
Please contact us within 14 days of purchase to request an exchange or refund.
Deposit or balance purchases applied towards custom development projects are non-refundable once the development process
has initiated on the following day or the software has been delivered. Payment in full or a partial deposit is
required before the development process can be initiated. All remaining balances must be resolved before any software
can be delivered.
Purchases or deposits applied towards support services, such as consultation, database repair,
storefront setup/administration, module/OUI installation, etc. are non-refundable once the service
has been invoiced, billed, and completed.